LovingBooking vs Acuity Scheduling: Which Fits Your Singapore Business?

Acuity Scheduling is one of the most capable booking tools on the market — deep intake forms, strong automation, and years of polish behind it, now under the Squarespace umbrella. If you are weighing it against LovingBooking for a Singapore service business, this comparison lays out where each one is stronger so you can decide on facts rather than marketing.

The short version: Acuity is a powerful, global product with a long feature list and some of the best appointment automation around. LovingBooking is built specifically for Singapore service businesses, with PayNow, one bill for all your businesses, and a single plan whose base price includes 3 people. Which one fits depends mostly on your team size, how technical you want to get, and how your customers pay.

How Acuity's pricing works

Acuity's plans are billed per month in USD, across a small set of tiers. The important detail for a service business with staff is that the number of calendars — effectively, staff or resources you can book against — is tied to the tier. The entry plan covers a single calendar, and adding more staff generally means moving up to a higher plan.

That is a reasonable model for a solo consultant, but it means the cost grows with your team. Acuity is feature-rich, and you pay for that depth; none of it is hidden, but for a small Singapore business with staff the per-tier shape is the thing to watch.

LovingBooking's pricing model

LovingBooking charges one monthly bill for all your businesses, billed in USD, with the first 3 people included, no per-tier pricing, and no commission on bookings.

• Free plan: your first 200 bookings, for up to 3 people and 1 location — no credit card required
• Pro plan: US$12 a month or US$120 a year for up to 3 people, then US$12 a month or US$120 a year for each extra person — no limit on bookable staff, locations or bookings, PayNow QR, custom branding, an embeddable widget and a custom booking domain. One bill covers all your businesses. Only people your customers can book count. Team logins without a calendar are free. Eligible new businesses get a 14-day cardless trial with no automatic charge.

The key difference is that there is no tier to climb. The first 3 people are included in the US$12 base, and each extra person is US$12 a month. One bill covers all your businesses. Only people your customers can book count. Team logins without a calendar are free. There is no card rail and no booking commission either — the platform never touches the money your customers pay.

Feature-by-feature comparison

Where Acuity has an advantage

Customisable intake forms and automation

This is Acuity's real strength. It lets you build detailed intake forms per appointment type, attach conditional questions, and drive automated follow-ups off the answers. LovingBooking has its own booking questions — up to ten per business, short text, a choice list or a checkbox, required or optional, scoped to services, classes, or both — but with no conditional branching and no automation tied to an answer. If your work depends on branching intake logic or answer-driven automation — an aesthetic consult, a coaching intake, a detailed brief — Acuity does this more thoroughly.

Subscriptions, gift certificates, and classes

Acuity has had years to build out. It handles recurring subscriptions, sells gift certificates, and runs group and class scheduling as mature, first-class features. LovingBooking supports packages a customer buys once and books against, but if selling memberships or gift certificates online is central to your model, Acuity currently does more.

Global clients and time zones

Acuity converts times into each client's own time zone automatically, which matters if you book people across countries. For an online consultant with an international clientele, that is a concrete edge — LovingBooking is built around a local, in-person Singapore audience.

SMS reminders

Acuity sends SMS as well as email reminders. LovingBooking currently sends reminders by email only. Email with a reschedule link does most of the no-show-reduction work at no per-message cost, but if your customers genuinely respond better to a text, Acuity does something here that we do not yet.

Where LovingBooking has an advantage

PayNow, the way Singapore actually pays

This is the biggest one for local businesses. Acuity's payments run through card processors, which take a percentage of every transaction. LovingBooking lets you show your own PayNow QR on the booking page — the customer pays straight into your bank account, uploads a screenshot as proof, and you mark it paid. No platform fee, no card cut. Our guide to accepting PayNow for bookings walks through the setup.

One plan, no tiers to climb

Because LovingBooking has one Pro plan, a growing team never has to move up a tier to keep booking. The first 3 people are included in the US$12 base, and each extra person is US$12 a month. One bill covers all your businesses. Only people your customers can book count. Team logins without a calendar are free. For a growing salon, clinic, or studio, that predictability is worth more than a deeper feature set you may never fully use. Acuity's tiered model nudges you up a plan precisely as your team grows.

Built for Singapore

LovingBooking is built by a Singapore team around how Singapore service businesses run: PayNow on the booking page, GST as a line on the price, and a booking flow made for customers arriving from WhatsApp and Instagram. Small margins matter, and one plan with the first 3 people included is easier to plan around than a per-tier bill.

Simple enough to launch today

Acuity's depth comes with a learning curve. LovingBooking is deliberately narrower: publish your services and staff, share the link, take bookings. For most in-person Singapore businesses, that is the whole job — and it is running the same afternoon.

Which should you choose?

Choose Acuity if:

• You need deep, customisable intake forms per appointment type
• You sell subscriptions or gift certificates, or run classes at scale
• You book clients across time zones and want automatic conversion
• SMS reminders are a hard requirement today

Choose LovingBooking if:

• You want the first 3 people in the base price and no tiers to climb
• You want PayNow payments with no card commission
• You prefer one predictable bill for all your businesses over per-calendar tiers
• You want a Singapore-built product you can launch this week

The bottom line

Acuity is a genuinely powerful scheduler, and for an online business that lives on custom intake forms, subscriptions, and cross-timezone clients, its depth is hard to match. But for a Singapore business with staff — or one that wants its customers to pay by PayNow — the per-tier pricing and the missing PayNow support are the two facts that decide it. LovingBooking keeps one plan and one bill for all your businesses as you grow, lets customers pay you the local way, and is built for exactly this market.

If you are also weighing other tools, our LovingBooking vs Setmore and LovingBooking vs Calendly comparisons cover the same ground for those platforms.

Try LovingBooking free at lovingbooking.com — no credit card required. Free covers your first 200 bookings, for up to 3 people and 1 location, and Pro is US$12 a month for up to 3 people, then US$12 a month for each extra person, with one bill for all your businesses and free logins for anyone without a calendar.