LovingBooking vs Acuity Scheduling: Which Fits Your Singapore Business?

Acuity Scheduling is one of the most capable booking tools on the market — deep intake forms, strong automation, and years of polish behind it, now under the Squarespace umbrella. If you are weighing it against LovingBooking for a Singapore service business, this comparison lays out where each one is stronger so you can decide on facts rather than marketing.

The short version: Acuity is a powerful, global product with a long feature list and some of the best appointment automation around. LovingBooking is built specifically for Singapore service businesses, with PayNow, flat SGD pricing, and unlimited staff on a single plan. Which one fits depends mostly on your team size, how technical you want to get, and how your customers pay.

How Acuity's pricing works

Acuity's plans are billed per month in USD, across a small set of tiers. The important detail for a service business with staff is that the number of calendars — effectively, staff or resources you can book against — is tied to the tier. The entry plan covers a single calendar, and adding more staff generally means moving up to a higher plan.

That is a reasonable model for a solo consultant, but it means the cost grows with your team, and everything is denominated in US dollars — so you also carry currency conversion on top of the sticker price. Acuity is feature-rich, and you pay for that depth; none of it is hidden, but for a small Singapore business the USD, per-tier shape is the thing to watch.

LovingBooking's pricing model

LovingBooking charges a flat monthly fee with no per-user or per-calendar pricing, and no commission on bookings.

• Free plan: 1 staff, 1 location, 30 bookings/month — no credit card required
• Plus plan: SGD $12/month — unlimited staff, unlimited locations, unlimited bookings, PayNow QR, custom branding, and an embeddable widget

The key difference is that the price does not move with your team. A five-stylist salon pays the same SGD $12/month as a one-person studio. There is no card rail and no booking commission either — the platform never touches the money your customers pay.

Feature-by-feature comparison

Where Acuity has an advantage

Customisable intake forms and automation

This is Acuity's real strength. It lets you build detailed intake forms per appointment type, attach conditional questions, and drive automated follow-ups off the answers. If your work depends on collecting structured information before the appointment — an aesthetic consult, a coaching intake, a detailed brief — Acuity does this more thoroughly than LovingBooking, which offers a booking notes field rather than a full form builder.

Subscriptions, gift certificates, and classes

Acuity has had years to build out. It handles recurring subscriptions, sells gift certificates, and runs group and class scheduling as mature, first-class features. LovingBooking supports packages a customer buys once and books against, but if selling memberships or gift certificates online is central to your model, Acuity currently does more.

Global clients and time zones

Acuity converts times into each client's own time zone automatically, which matters if you book people across countries. For an online consultant with an international clientele, that is a concrete edge — LovingBooking is built around a local, in-person Singapore audience.

SMS reminders

Acuity sends SMS as well as email reminders. LovingBooking currently sends reminders by email only. Email with a reschedule link does most of the no-show-reduction work at no per-message cost, but if your customers genuinely respond better to a text, Acuity does something here that we do not yet.

Where LovingBooking has an advantage

PayNow, the way Singapore actually pays

This is the biggest one for local businesses. Acuity's payments run through card processors, which take a percentage of every transaction. LovingBooking lets you show your own PayNow QR on the booking page — the customer pays straight into your bank account, uploads a screenshot as proof, and you mark it paid. No platform fee, no card cut. Our guide to accepting PayNow for bookings walks through the setup.

Flat pricing that ignores your headcount

Because LovingBooking does not bill per calendar, adding staff never changes your bill. For a growing salon, clinic, or studio, that predictability is worth more than a deeper feature set you may never fully use. Acuity's tiered model does the opposite — it nudges you up a plan precisely as your team grows.

Built for Singapore, priced in SGD

LovingBooking is priced in SGD and designed around how Singapore service businesses run, with no USD conversion. Small margins matter, and a flat local price is easier to plan around than a per-tier USD bill.

Simple enough to launch today

Acuity's depth comes with a learning curve. LovingBooking is deliberately narrower: publish your services and staff, share the link, take bookings. For most in-person Singapore businesses, that is the whole job — and it is running the same afternoon.

Which should you choose?

Choose Acuity if:

• You need deep, customisable intake forms per appointment type
• You sell subscriptions or gift certificates, or run classes at scale
• You book clients across time zones and want automatic conversion
• SMS reminders are a hard requirement today

Choose LovingBooking if:

• You have a team and do not want pricing that climbs as it grows
• You want PayNow payments with no card commission
• You prefer flat, predictable billing in SGD over USD tiers
• You want a Singapore-built product you can launch this week

The bottom line

Acuity is a genuinely powerful scheduler, and for an online business that lives on custom intake forms, subscriptions, and cross-timezone clients, its depth is hard to match. But for a Singapore business with staff — or one that wants its customers to pay by PayNow — the per-tier USD pricing and the missing PayNow support are the two facts that decide it. LovingBooking keeps the price flat as you grow, settles payments the local way, and is built for exactly this market.

If you are also weighing other tools, our LovingBooking vs Setmore and LovingBooking vs Calendly comparisons cover the same ground for those platforms.

Try LovingBooking free at lovingbooking.com — no credit card required. The free plan includes 1 staff member and 30 bookings a month, and Plus is a flat SGD $12/month with unlimited staff.