Cookie Policy
Last updated: February 6, 2025
This Cookie Policy explains how LovingBooking (“we”, “our”, or “us”) uses cookies and similar technologies when you visit our website or use our platform.
1. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently and to provide information to site owners.
2. Cookies We Use
Most of the cookies we use are strictly necessary for our platform to function. We also use a small number of analytics cookies to understand how the product is used so we can improve it. We do not use advertising or marketing cookies, and we never sell your data.
| Cookie | Purpose | Duration | Type |
|---|---|---|---|
| session_token | Keeps you signed in to your account | 7 days | Essential |
| cookie_consent | Remembers your cookie preferences | 1 year | Essential |
| csrf_token | Protects against cross-site request forgery attacks | Session | Essential |
| booking_session | Maintains your booking progress during the booking flow | 24 hours | Essential |
| ph_* (PostHog) | Measures product usage and records sessions so we can find and fix issues and improve the product | 1 year | Analytics |
3. Third-Party Cookies
Some third-party services we use may set their own cookies:
- Stripe: Sets cookies necessary for secure payment processing. See Stripe's Privacy Policy.
- Google Calendar: If you connect your Google Calendar, Google may set cookies to manage the integration. See Google's Privacy Policy.
- PostHog: We use PostHog for product analytics and session recording to understand how the platform is used and to diagnose issues. It sets cookies to remember your device between visits. See PostHog's Privacy Policy.
4. Managing Cookies
You can control and manage cookies through your browser settings. Most browsers allow you to:
- View what cookies are stored and delete them individually
- Block third-party cookies
- Block cookies from specific sites
- Block all cookies
- Delete all cookies when you close your browser
Please note that blocking essential cookies may prevent you from using certain features of our platform, such as signing in or completing bookings.
5. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. We will update the “Last updated” date at the top of this page when we make changes.
6. Contact Us
If you have questions about our use of cookies, please contact us at:
Email: hello@lovingbooking.com