From Paper Diary to Online Booking: A Small Business Migration Guide
Tips & Tricks8 min readDecember 5, 2024

From Paper Diary to Online Booking: A Small Business Migration Guide

LT

LovingBooking Team

LovingBooking Team

The Transition Fear

"What if my regulars won't use it?" "What if the system goes down?" These fears keep countless small businesses stuck with paper diaries and phone-only booking.

The good news: transitioning to online booking doesn't have to be scary.

Week 1: Set Up Your Foundation

Configure your services, add your team with photos and bios, and set your availability. Be realistic—it's better to have less availability that's accurate.

Week 2: The Soft Launch

Don't go cold turkey. Run both systems in parallel. Continue taking phone bookings while mentioning online booking to every caller.

Week 3: Active Promotion

Post about your new booking system on social media, add the link to your Google Maps listing, and include it on business cards. Consider offering a small discount for online bookings during the transition.

Week 4: Full Integration

Update your website with a prominent "Book Now" button. Start redirecting phone calls to the online system.

Success Metrics

Most businesses see 30-50% of bookings online within 30 days, 60-80% within 60 days, and 90%+ within 90 days.

Transitioning to online booking is a journey, not a switch. Take it step by step and let the benefits speak for themselves.

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